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Write off

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The write-off function allows you to acknowledge an invoice as uncollectable and record the loss
accordingly.

  • Click the button to Write off the invoice
  • Top Section: Bill Information.
    • Select the Expense GL Account where the write-off amount will be reflected.
    • Enter a Description to explain the reason for the write-off.
    • Enter the Amount you wish to write off (full invoice amount or a specific portion).
    • Selecting a GL Account here automatically populates the same account for all billing lines (explained below) for efficiency.
  • Bottom Section: Billing Lines
    • This section allows for line-item write-offs if your invoice has multiple charges.
    • Entering information here will write off the specified amount against that particular line item.

Key Points:

  • Writing off an invoice removes the designated amount from your accounts receivable, acknowledging it as a bad debt.
  • A Billing Adjustment with the type “Write Off” is automatically generated to track the write-off.
  • Choosing a GL account at the bill information level saves time by applying it to all lines by default.
  • Line-item write-offs allow for a more granular approach, targeting specific charges within the invoice.

Important Note:

  • Write-offs should be used with caution, as they represent a loss of revenue.
  • Ensure you have exhausted all collection efforts before writing off an invoice.

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